SUPPORT & CARE

We’re here for you

Questions about your scans, your looks, or your account? Our care team reads every message and usually replies within 24 hours.

Email us

Average response time: under 24 hours, every day of the week.

Account & data deletion

To request account or data deletion, email us at sa1fa@live.com. You can also request account deletion within the mobile app. See the Privacy Policy for recovery periods, deletion details, and limitations.

Read our privacy policy